Blog.

Ecommerce growth and AI systems, explained: guidance on Reach, Convert, Retain, and the systems behind them, from the team building them.

6 posts

Boxes and rolls of 35mm color slide film stacked on a white table among empty grey film canisters.

Retain7 min read

Replenishment Email Flow.

How a replenishment email flow works, what the published numbers do and don't show, and the structural gaps that make one fire at the wrong time.

A hand sketching a workflow diagram on a tablet with a stylus, sticky notes and a keyboard on the desk around it.

AI Operations13 min read

Claude Skills vs. Zapier: Reliability vs. Speed.

The debate over claude skills vs zapier isn't about picking a winner, it's about who's watching the automation run and what a mistake actually costs you.

A phone showing an online store popup offering 15 percent off everything, with a discount code and a countdown timer.

Retain8 min read

Welcome Series Intent.

A popup signup and a product page signup are two different people, and signup source segmentation is the difference between treating them that way and sending both the same code.

An isometric illustration of a laptop and a desktop monitor each displaying an advertisement, surrounded by small human figures and chat icons on a green background.

Convert9 min read

On-Site Ad Serving.

What onsite personalization actually is: the ad-serving mechanism, aimed at your own site, email and app instead of rented media you don't own.